Virginia Mason in Seattle goes LEAN (the article)
The comments from employees - woo hoo (the comments)
DRACONIAN measures on where to put the stapler are IN PLACE and spreading! See readers comment:
"So far, our use of Lean seems to be confined to administrative aspects--for example, can we reduce the time it takes to process a medical claim. If we go as far to implement draconian productivity measures like where to put a stapler, I can envision a similar exodus of medical staff like the one VM appears to be facing."
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